TERMS AND CONDITIONS
Welcome to KahawaDirect.com (the "Website"). These Terms and Conditions ("Terms") govern your use of the Website and any services provided by Kahawa Direct, LLC ("Company," "we," or "us"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
Use of the Website
1.1. You must be at least 18 years old or the legal age in your jurisdiction to use this Website.
1.2. You agree to use the Website for lawful purposes and in compliance with all applicable laws and regulations.
1.3. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions that occur under your account.
Intellectual Property
2.1. The content, design, graphics, logos, and other materials on the Website are the intellectual property of Kahawa Direct, LLC, and are protected by copyright, trademark, and other local and international intellectual property laws.
2.2. You may not modify, reproduce, distribute, or use any content from the Website without prior written permission from Kahawa Direct, LLC and its parent and subsidiary companies, agents, and other such affiliates.
Product Information and Availability
3.1. We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy, completeness, or timeliness of the information on the Website.
3.2. We reserve the right to modify or discontinue any product or service offered on the Website without prior notice.
Orders and Payments
4.1. All orders placed through the Website are subject to acceptance by Kahawa Direct, LLC. We reserve the right to refuse or cancel any order at any time for any reason.
4.2. Prices for products are as stated on the Website and are subject to change without notice. All payments must be made in the currency specified on the Website.
4.3. You are responsible for providing accurate and complete billing and shipping information. We are not responsible for any delays or non-delivery resulting from inaccurate or incomplete information provided by you.
Shipping and Delivery
5.1. We will make reasonable efforts to deliver the products within the estimated timeframe. However, we are not responsible for any delays or damages resulting from suppliers, shipping carriers, and other such third parties or unforeseen circumstances.
5.2. Risk of loss and title for the products passes to you upon delivery. You are responsible for inspecting the products upon receipt and notifying us of any damages or discrepancies within a reasonable time.
​
Returns and Refunds
6.1. We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact our customer service within seven (7) days of receipt to arrange for a return or exchange. We do not offer refunds or accept returns for change of mind, personal preferences, or ‘buyer’s remorse’.
Limitation of Liability
7.1. To the fullest extent permitted by law, Kahawa Direct, LLC and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the products or services offered on the Website.
7.2. We do not warrant that the Website or any content, products, or services provided through the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
​
Privacy Policy
8.1. We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal data.
​
Governing Law and Jurisdiction
9.1. These Terms shall be governed by and construed in accordance with the laws of the United States of America and Kenya. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the United States of America and Kenya.
Modifications to the Terms
10.1. We reserve the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of the modified Terms.
Severability
11.1. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
If you have any questions or concerns about these Terms and Conditions, please contact us at info@kahawadirect.com.